California Covid Notify

Responding to a CA COVID Exposure Notification


You received a notice of a Possible Exposure to Covid-19 virus via the California COVID Notify app. Please follow the instructions below for UC Riverside staff, faculty, students, and supervisors. 

What to do now

Contact the UCR COVID-19 Wellness Hotline and select the appropriate testing support option below, within two hours of receiving the notification. 

Preventing the spread allows us to take care of our loved ones and to get back to normal soon. Therefore, we require students, staff, faculty, and supervisors with possible exposures to call the UCR COVID-19 Wellness Hotline. Early information will allow us to take care of you sooner and provide testing during the right intervals until we are sure you are healthy again.

When you contact the UCR COVID-19 Wellness Hotline, let them know you are a California COVID Notify app user. The support line is staffed during business hours but you may leave a message 24/7 for follow up.



Call UCR COVID-19 Wellness Hotline: (844) 827-6827, option #4, then option #1
Hours: 8 a.m.–5:00 p.m.



Call UCR COVID-19 Wellness Hotline: (844) 827-6827, option #4, then option #2
Hours: 8 a.m.–5:00 p.m.


Additional Guidance

Stay home except to get medical care
  • Do not go to work, school, or public areas.
  • If you must leave home to get medical care, call ahead of time and use a private vehicle if possible. Avoid public transportation, ride shares, or taxis.
  • Wear a facemask (or cloth face covering) before entering hospitals or medical offices.
Separate yourself from other people in your home
  • Stay in a separate room and away from other people.
  • Try to stay away from people who are at higher risk of serious illness. People who are age 65 years or older, severely overweight, have a health problem such as a chronic disease (e.g., diabetes) or a weak immune system are considered high risk. If these people live with you, they should contact their doctor, especially if they are having any symptoms.
  • Use a separate bathroom. If not possible, clean and disinfect the bathroom after use.
  • Stay at least 6 feet (2 meters) from others and minimize interactions to less than 15 minutes over a 24 hour period.
  • Open windows and turn on a fan (if possible) in shared spaces for good airflow.
  • Do not allow visitors.
  • Do not prepare or serve food to others.
  • If you are a student living on campus you will be contacted by the appropriate departments for additional instructions (e.g. Student Health Services, Housing, etc.)
  • If you live off campus, please wear a face covering within your living quarters, if you live with others.
Emergency warning signs of COVID 19
  • Difficulty breathing
  • Pressure or pain in chest
  • Bluish lips or face
  • Confused or hard to wake
  • Other serious symptoms
  • If you are experiencing a medical or psychiatric emergency, please call 9-1-1 and make sure to tell the dispatch personnel you have COVID-19.